#Fashion nova customer service email how to#

Answer a few questions about the Fashion Nova charges you want to dispute.Set up a DoNotPay account in a web browser.The process is simple and straightforward: Our app can help you avoid wasting time on calling or exchanging emails with customer service reps who refuse to budge. We provide you with a fast and easy method to get your money back, even when the company is difficult to work with, and their refund and return policy has you jumping through hoops.ĭoNotPay’s methods are based on the Fair Credit Billing Act of 1974, which allows consumers to dispute credit card charges within 60 days from the moment of purchase. You can think of DoNotPay as your Consumer Rights Protection Champion, always ready to assist with various bureaucratic issues, including refund requests from almost any company.

#Fashion nova customer service email how to#

How to Get a Fashion Nova Refund With DoNotPay? Return shipping costs are handled by customers, as per their Online Returns Policy page. Items can be returned if they’re not worn, washed, and still have original tags. If you receive a damaged or incorrect piece of clothing, you must report it in seven days from the delivery date. Store credits don't include the original shipping costs.Īccording to their current policy, to receive a refund, you must return the purchased items within 30 days from the delivery date, with an order packing slip included. The only available option at the moment, despite FTC complaints, is a store credit in the form of an E-Gift Card code.

Fashion Nova Refund Policyįashion Nova currently offers store and online returns, but it doesn’t allow refunds to the original form of payment.

In 2020 it was ruled that the company must pay $9.3 million for consumer refunds. Fashion Nova has been notorious for its refund policy resulting in charges from the Federal Trade Commission (FTC). This brand was affiliated with some of the most famous celebrities, including Cardi B and Kylie Jenner, even though their prices belong to the lower end of the spectrum. The fact that it was the most-searched fashion brand on Google in 2018 attests to its incredible popularity. They have five retail stores in Southern California and offer collections for women, men, curvy figures, and kids. I Does Fashion Nova Give Refunds? With DoNotPay, The Answer Is Yes!įashion Nova is a quick-to-market apparel and lifestyle brand based in Los Angeles.